FAQ
Emergency Call - 24/7
02.
Frequently Asked Questions
Explore our Frequently Asked Questions for valuable insights into our plumbing services. We take pride in being experts at what we do, and our FAQ section is a testament to our commitment to transparency and delivering exceptional service. Find answers to common queries and discover why we stand out in providing top-notch plumbing solutions.
01.
General Questions
We proudly provide our plumbing services to a wide range of areas and cities. Our service areas include North West Manchester. If you’re unsure whether we cover your location, feel free to contact us for confirmation.
Getting in touch with us is easy! You can reach us through our website’s contact form, email us at info@phsmithuk.com, or give us a call at 07467248611. Our responsive team is ready to assist you with any inquiries, schedule appointments, or address emergency plumbing situations promptly.
We offer 24/7 emergency plumbing services. Simply call our emergency hotline, and our dedicated team will promptly respond to assess and address the situation, providing timely solutions to prevent further damage.
Yes, to ensure prompt and dedicated service, we recommend booking an appointment in advance. This allows us to schedule our skilled technicians efficiently, minimizing wait times. Additionally, a nominal deposit may be required to secure your appointment, which goes towards the overall cost of the service. This practice helps us allocate resources effectively and ensures a seamless experience for our clients.
Services Info
We offer a comprehensive range of plumbing services, including but not limited to leak detection and repairs, drain cleaning, fixture installations, pipe replacements, water heater maintenance, and emergency plumbing solutions.
We understand the urgency of plumbing emergencies. Our dedicated team ensures a rapid response, as soon as your appointment is confirmed to address critical issues such as burst pipes, severe leaks, or other urgent plumbing concerns.
Yes, our plumbers are fully licensed and insured. We prioritize the expertise and professionalism of our team, providing you with peace of mind knowing that your plumbing needs are in capable hands.
Our commitment to excellence, prompt response to emergencies, transparent communication, and a track record of delivering reliable and efficient plumbing solutions distinguish us. We prioritize customer satisfaction and aim to exceed expectations with every service.
03.
Emergency Questions
In the event of a burst pipe, immediately shut off the main water supply valve to minimize damage. Contact our emergency hotline, and our team will provide guidance and dispatch a plumber to address the issue promptly.
A leaking water heater can lead to damage and reduced efficiency. Turn off the heater and the water supply, and contact us for an emergency assessment. Our team will swiftly diagnose the issue and take necessary measures to prevent further damage.
Sewage backups pose health risks and require immediate attention. Avoid using water fixtures, and contact us urgently. Our skilled technicians will assess and resolve the sewage backup, ensuring a safe and sanitary environment.
If a toilet is clogged, try using a plunger. If the issue persists, avoid using chemicals and contact us for assistance. Our plumbers are equipped to handle toilet clogs effectively and safely.
Yes, a gas leak is a serious emergency. Evacuate the premises, avoid using any electrical switches, and call the gas company immediately. After ensuring safety, contact us to repair any plumbing-related issues contributing to the gas leak.
